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Managed security assurance

MSSP Reality Check

Find out whether your managed security provider is delivering evidence, outcomes, and improvement rather than activity alone.

A free six-dimension assessment that turns service uncertainty into evidence gaps, red flags, and practical next actions.

No account required. Your report is protected by a private access link. Review the scoring method.

Example result

Northstar Managed SOC

54

Developing

Priority gap: detection coverage has no current validation evidence.

Who it is for

Built for buyers who need to challenge the service constructively.

You do not need to be a SOC analyst. The questions focus on evidence a responsible customer can reasonably ask a provider to explain or produce.

Security and IT managers
CISOs and vCISOs
Risk and compliance leads
Procurement teams
Business owners
Boards preparing for renewal

Product proof

Inspect the workflow before you use it

These captures come from the live assessment interface, the versioned fictional report, and the current toolkit development specification.

MSSP Reality Check question screen showing the Onboarding and Discovery dimension with evidence-led response controls.

Actual assessment UI

Answer one evidence question at a time

The live assessment uses weighted Yes, Partial, and No responses, with space to record evidence and context.

Open the assessment
Fictional Northstar Managed SOC report showing a score of 54 out of 100 and a Developing rating.

Fictional report

See the decision output before submitting data

The public sample uses the production scoring model and contains no customer record, private link, or real organisation data.

Inspect the sample report
Development preview listing the planned MSSP toolkit documents, including a scoring workbook and service review template.

Development preview

Inspect the planned toolkit scope honestly

This preview shows the current nine-file production specification. The files, checkout, and downloads are not yet available.

Review the toolkit preview

Six dimensions

Examine the operating service, not just the contract.

Each dimension tests a distinct part of delivery, using weighted questions and evidence prompts to separate a credible service from an unverified one.

01

Onboarding & Discovery Rigour

Does the MSSP actually understand your environment before they start monitoring it?

02

Detection Quality & Coverage

Are the detections meaningful, or just noisy compliance theatre?

03

Triage & Escalation Process

When something fires, does a human actually think about it — or does an alert just become a ticket?

04

Tuning & Continuous Improvement

Is the service getting sharper over time, or is month 12 identical to month 1?

05

Reporting & Client Visibility

Can you actually tell whether the service is working?

06

Commercial & Delivery Alignment

Does what you're paying for match what you're actually getting?

When to use it

Use the check when confidence and evidence have drifted apart.

→Before an MSSP contract renewal or procurement exercise
→When monthly service reviews produce activity but little assurance
→When detection coverage or escalation quality is unclear
→After an incident exposes ownership or response gaps
→When leadership asks whether the service is delivering value
→When you need evidence for audit, insurance, or client assurance

What you get

A useful report, not a generic maturity label.

Overall MSSP performance score
Rating and dimension breakdown
Evidence gaps and red flags
Priority challenge questions
Practical remediation actions
Shareable leadership summary

The result is an indicative assurance view based on the answers provided. It is not a certification, penetration test, or substitute for reviewing service evidence.

Common questions

Before you start

Do I need technical SOC expertise to complete the check?

No. The questions focus on evidence a responsible customer can request from an MSSP. Where you cannot verify an answer, record the gap rather than guessing positively.

Should I complete it with my MSSP present?

A useful approach is to complete an initial view internally, then use the report to ask the provider for missing evidence and revise your conclusion where the evidence supports it.

Does a high score prove the service is effective?

No. The result is indicative and depends on the answers supplied. Review key-control red flags, notes, and current evidence alongside the overall score.

What happens to the report?

It is stored for up to 12 months and accessed through a signed private link that normally expires after 30 days. You can request deletion through the privacy contact.

Turn the next service review into an evidence conversation.

Complete the six dimensions and leave with clear questions and next actions.

Start free assessment